Course Summary
Subject: Administration
Course Title: Business Admin
Course Types: Vocational
Course Level: Level 3
Course Description
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Qualifications
Where a business administrator has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.
Career progression
The administration role may be a gateway to further career opportunities, such as management or senior support roles.
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I had not long finished my Level 2 in childcare and I was thinking of taking my level 3 in childcare. So I decided to look online to do this and I found North West Community Services, who did this qualification. I rang up and was booked in for an interview to discuss my childcare level 3.
I found that the application progress went very well and the staff where very nice and easy to talk to who gave me a lot of information regarding this qualification.
Emma Bennett
I have recently completed BTEC Diploma Level 3 in Management under the support of Sylvia Jones.
I also had my Customer Service Lead role made redundant in May and Sylvia completely understood that learning at this point was difficult and extended her support throughout this time.
I think if you could bottle her she'd be worth a fortune to your organisation!
Tracie Bevan
Prior to starting my interview I was studying A levels at sixth form. I found NWCS training and went with them.
When I rang up and booked in for an interview I found the staff helpful and the application process was simple and straight forward.
The interview was very relaxed as the staff where extremely friendly and informative which helped to guide me through making the correct decision.
Emma Burgess
Course Provider
North West Community Services
Address: The Maggie O’Neill Community Resource Centre, 433 Liverpool Rd, Liverpool, L36 8HT
